FAQ — International Tutoring

Axiom Academic offers one-to-one tutoring (in-person or online), intensive holiday courses, dedicated CNED support for distance-learning students, language courses, and an academic guidance service for university applications and career path planning.

We support students following the French curriculum (Brevet, Baccalauréat, classes préparatoires), the British Curriculum (IGCSE, GCSE, A-Levels), and the International Baccalaureate (MYP, DP). Our tutors are experts in the specific requirements of each programme.

Lessons take place via video call with a shared interactive whiteboard. The tutor and student work together in real time, just like in person. All you need is a stable internet connection and a computer or tablet. Learn more →

For students enrolled in the CNED (French distance-learning programme), we provide personalised support with a dedicated tutor who knows the curriculum inside out. The goal: structure the workload, maintain motivation, and ensure steady progress throughout the year. Available in:

🇶🇦 Doha 🇦🇪 Dubai 🇸🇬 Singapore 🇨🇭 Zurich 🇬🇧 London 🇹🇭 Bangkok

Yes. We run intensive revision and catch-up courses during every school holiday period, available online or in person depending on your city. Discover our courses →

Yes. Our guidance service supports students and families with subject choices, university application preparation (Parcoursup, UCAS, international universities), and building a coherent academic plan. Learn more →

Our tutors

Every tutor goes through a rigorous recruitment process: degree and qualification checks, a one-to-one interview with our academic team, and an assessment of their teaching experience. Only qualified and motivated candidates are accepted. Learn more about our recruitment →

The Axiom Certified label recognises tutors who meet our highest standards in qualifications, experience, and family satisfaction. It is our quality guarantee.

Our academic team selects the tutor best suited to your child's profile and needs (subject, programme, level, location). We share their detailed profile before the first lesson, and you are free to request a change if it's not the right fit.

Requesting lessons

Fill in the form on our website with the subject, curriculum, student level, and your availability. Our team will get back to you promptly with a suitable tutor recommendation. Submit a request →

The first lesson is a trial lesson. The tutor gets to know the student, assesses their level and needs, and proposes a personalised study plan. It's also your chance to see if it's a good match.

No, there is no minimum commitment. You are free to book a single lesson or set up regular sessions according to your needs.

Tracking progress

After each lesson, the tutor writes a lesson report sent to you automatically by email. You can also find all reports in the Lesson Reports section of the side menu in your dashboard.

Go to the Calendar section in the side menu. On your home page (Dashboard), the "Upcoming Lessons" panel also shows your next scheduled lessons.

In the My Students section of the side menu, you'll find each of your enrolled children's profiles with their individual progress tracking.

Pricing and payment

Rates depend on the student's level, the subject, and the tutor's profile. You will know the hourly rate before confirming the first lesson — no surprises.

Two options are available:

①Top up your balance yourself — From your Dashboard, click the Top up button next to "Unpaid Invoices & Credit Requests". Enter the amount and pay by card.

②Credit request from our team — We send you an email with a payment request for a set number of hours. You pay online in one click.

In both cases, the credited amount feeds your Available Balance, which is then used automatically as lessons are invoiced.

Yes. All transactions are processed by Stripe, a payment provider certified to international banking standards. Your card details are encrypted and never stored on our servers.

On your Dashboard, you can always see your Invoice Balance and Available Balance. For full details, go to Billing in the side menu.

My account

From your Dashboard, click the Edit button located under your profile photo. You can update your contact details, address, and phone number there.

The left-hand side menu gives you access to all sections: Dashboard, My Students, Calendar, Lesson Reports, Documents, and Billing. Log in to my account →

On the login page, click Forgot password. You will receive a reset link by email. If the issue persists, contact our team.

Joining Axiom Academic

Sign up through our registration form and complete your profile. A member of our recruitment team will then contact you for an interview. Your profile must be approved before you can be assigned students.

From your home page, click the My Profile tab at the top. Two essential sections:

①Teaching Skills — List each subject and your level of expertise.

②Payout Bank Account — Enter your bank details to receive payments.

You can also add qualifications, a description, and supporting documents.

Your profile has not yet been approved by our team. Every application is reviewed individually — we will get back to you once the evaluation is complete.

Getting matched with students

Our team handles the matching process. When a request matches your profile, we assign the student to you directly. Details appear in the My Jobs section of the side menu.

After assignment, we arrange a trial lesson at a time agreed with the family. Once confirmed and paid, you receive the student's contact details.

Managing lessons

Go to Calendar in the side menu for an overview. My Jobs lists all your students and lessons. Your Dashboard also shows a summary of the past 60 days. Log in →

After each lesson, mark it as Complete from the lesson page. You will then be prompted to write a lesson report sent automatically to the family.

You can drag a lesson to a different time slot in your Calendar, or edit its details from the lesson page.

First, connect your Zoom account via Add Zoom for free in the side menu. The button to join the classroom then appears on the lesson page, within 24 hours of the lesson start time.

Reports and documents

In the My Reports section of the side menu. You'll find all reports you have written for your students.

In the Documents section, you can upload your CV, qualifications, and teaching materials. You can also attach documents to a specific job from the job page in My Jobs.

Pay and account

In the Payment Orders section of the side menu — amount, status (paid/pending), and date sent. Your Dashboard also shows a summary.

In Expenses, click Add Expense. Enter the description, amount, and category. The amount will be added to the family's next invoice and paid through to you.

From the My Profile tab at the top, scroll to Payout Bank Account to update your banking information.

From My Profile, click Edit to update your contact details, address, and description. Log in →

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